TERMS OF SERVICE

We truly appreciate your custom. But please bear in mind that by using our site or submitting an order on this website, you are agreeing to the terms and conditions outlined below.


Placing an order with us

In order for us to keep you posted on your order, we need your email address. So by registering and placing an order with us, you are agreeing to our terms and conditions on this page and that we can use your email address for this purpose.
We’d also like to keep you up to date with news, new products and special offers. Therefore, by buying our products or registering with us, you are consenting to receiving email communications from us. You can, of course, opt out at any time.


We will only use your data in accordance with our Privacy Policy. Also we reserve the right to change, update or amend this policy at any time.
When you click “proceed to checkout” and “proceed to paypal” you will be taken to a payment screen. This is where your purchase will take place.
You will receive a thank you email to confirm that your purchase has been made. If you do not receive this and cannot find it in your spam folder, please get in touch with us on hello@wildasthemoon.co.uk

Intellectual property/trademark protection

You are not allowed to copy or share any Wild as the Moon designs or artwork without express permission from us. Wild as the Moon owns the intellectual property rights in its website content and all of the artwork and services provided. You are not allowed to store, print or display our website content for personal use or any part of our artwork for commercial purposes without our written permission. 

Limitations of liability

We accept no liability. In no event shall Wild as the Moon, its Directors or employees be liable to the user with respect to the use of the website. This includes the content and the materials contained in or accepted through the website. Including without limitation any damages caused by or resulting from reliance by a user on any information from Wild as the Moon.

Or any damages that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission of any failure of performance, whether or not resulting from acts of God, communication failures, theft, destruction, fraud or unauthorised access to Wild as the Moon records, programs, or services.

Or be liable to the user for any indirect, special, incidental, consequential, punitive or exemplary damages, including, without limitation, damages for loss of goodwill, lost profits, loss, theft. Including corruption of user information, or the inability to use the sites or any of their features. The users sole remedy is to cease use of the website. 


Tarot Readings Terms and Conditions

Tarot Readings are subject to interpretation and you should not be take them as absolute. A Tarot Reading is never 100% accurate. Tarot Readings are for entertainment purposes only. So no guarantee can be given as to the accuracy of your reading. A Tarot reading does not replace professional medical/legal/business opinion and advice. It will not force you to follow a particular course of action. Nor attempt to exert any form of control over your free-will and common sense.

The contents of your Tarot reading are not legally binding. Decisions made by you, or actions taken by you as a result of your reading are your sole responsibility and have not been forced upon you by your Tarot Reader.

I assume no legal liability for any damages, losses, or other consequences of any client decisions. Whether this is subsequent to, or based on, my Tarot readings. Please use your own common sense and judgement. By booking a reading you are confirming the complete understanding and acceptance of the above.

Sorry, I do not offer refunds on Tarot services provided.


Smoulder Sticks Terms and Conditions

The purchaser accepts that aromatherapy and herbal products are unsuitable for infants, children, breastfeeding women, during pregnancy, for those with serious and/or chronic diagnosed and undiagnosed medical issues and/or diseases, and animals.

Wild as the Moon makes no medicinal claims for any of its products. We make no claim to treat or cure any health related issue (physical, emotional or psychological). Our products are not to be used instead of prescribed medications and/or medical advice. Our products are not to be used in conjunction with prescribed medications without guidance from your medical professional. 

Wild as the Moon are not responsible for the misuse of the products we sell.
Please do not make a purchase from this website if you are suffering from any health-related, physical, emotional, psychological and/or medical issue without first consulting your medical professional.

The purchaser is responsible for researching any ingredient within the products on this website and is responsible for their own health. The purchaser is responsible for researching all herbs and components within the products listed on this website to ensure their own safety.

Please ensure you have fully read and understood our guide to using your products. Always use with care and caution in a ventilated area and never leave unattended. Use with heatproof bowl or dish to catch burning embers and ensure that your product is fully extinguished after use. If you experience any adverse reactions at all, discontinue using the product.

Candle Terms and Conditions

Never leave a burning candle unattended. Keep out of reach of children and pets. Always leave at least 10cm between burning candles. Do not burn candle on or near anything that can catch fire. Keep away from drafts and vibrations. Only burn this candle on a heat resistant surface. Container may get hot during use.

Trim the wick to 5mm before burning to avoid smoking. Keep candle free of foreign materials such as matches or wick trimmings. Do not burn the candle for more than 4 hours at a time. Extinguish when there is 5mm of wax remaining and do not relight.

Harmful to aquatic life with long lasting effects so avoid release to the environment. Dispose of contents/container to approved disposal site in accordance with local regulation.

May cause an allergic skin reaction. If on skin wash with soap and water. If skin irritation or rash occurs seek medical advice.

Returns and Refunds Policy

All products are handmade or make from natural material, so no two of the same item will be identical.

All wooden slice artwork pieces are made with natural, untreated wood, thus are subject to cracking, splitting or damage over time. Therefore, Wild as the Moon is not liable for natural wood movement or any damage subsequently caused.

Your bespoke, customised or personalised items are non refundable as they cannot be resold.

Individual crystals or crystal sets may very in size or colour as they are natural products.

Naturally, we take great pride in our work, but occasionally mistakes happen (we’re only human after all).
Please make sure you inspect your goods thoroughly on delivery, and notify us within 14 days of any issues or concerns. Returns requested within 14 days may receive a full refund or exchange. Returns are only accepted on faulty items. If you wish to return any item purchased, please repackage it to ensure it is returned in its original conditional. You will receive a full refund of the original cost of the item when it has made its safe arrival back to us. 


When contacting us about a return

Please include your reference number or proof of purchase. Once your item is received and inspected we will fully refund the price of any items that are damaged or not as listed. Alternatively, we can arrange for replacement goods within 14 days.
Please make sure you get proof of posting from your courier as we can’t take responsibility for items that go missing in transit.
We will refund you within 14 days of goods receipt, should you not request replacement.

Sorry, we do not accept refunds on international orders.