Wild as the Moon Terms of Service
Last Updated: March 2026
These Terms of Service (“Terms”) govern your access to and use of the digital services, memberships, programmes, and content provided by Wild as the Moon (“we”, “us”, or “our”) through our website at wildasthemoon.co.uk and any third-party platforms we use to deliver our services.
By purchasing, registering for, or accessing any of our services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not proceed with any purchase or registration.
1. About Us
Wild as the Moon is operated by Gina, based in Kent, United Kingdom. For any questions about these Terms or our services, please contact us at hello@wildasthemoon.co.uk.
2. Eligibility
You must be at least 18 years of age to purchase or access our services. By registering or placing an order, you confirm that you meet this requirement and that all information you provide is accurate and complete.
3. Our Services
We currently offer the following digital services, which may be updated, expanded, or amended from time to time:
- Wild Moon Portal – a recurring membership providing access to an evolving library of content, resources, guided practices, live events, and community features.
- Zodiac Business Lab – a series of self-led seasonal activations, each available as a standalone digital product.
Additional services, programmes, or events may be offered from time to time and will be subject to these Terms unless otherwise stated.
4. Third-Party Platforms
Our services are delivered and processed through third-party platforms, including but not limited to Ivorey. When you make a purchase or register for a service, you may also be subject to the terms and conditions and privacy policies of those platforms. We are not responsible for the practices or policies of any third-party platform, though we take reasonable care in selecting the platforms we use.
Payment processing is handled by the relevant third-party platform. We do not directly store your payment details.
5. Membership Terms – Wild Moon Portal
5.1 Access
When you join the Wild Moon Portal, you will receive access to the membership content and community for the duration of your active membership. Content is made available on a rolling basis and may be added to, updated, or retired at our discretion.
5.2 Cancellation
You may cancel your Wild Moon Portal membership at any time. Cancellation will take effect at the end of your current billing period, and you will retain access until that date. No refund will be issued for any portion of a billing period already underway at the time of cancellation.
To cancel, please follow the instructions within your account on the relevant platform or contact us at hello@wildasthemoon.co.uk.
5.3 Changes to the Membership
We reserve the right to modify, update, or restructure the Wild Moon Portal, including its content, features, and format. We will use reasonable efforts to communicate significant changes to members in advance. Continued membership following any changes constitutes acceptance of the updated offering.
6. Digital Products – Zodiac Business Lab and Other Standalone Offerings
6.1 Access
When you purchase a standalone digital product, you will receive access to the relevant content as described at the time of purchase. Unless Wild as the Moon ceases to operate, or unless otherwise stated, access is ongoing and does not expire.
6.2 Your Right to Cancel
Under the Consumer Contracts (Information, Cancellation and Extra Charges) Regulations 2013, you have a 14-day cooling-off period from the date of purchase during which you may cancel and receive a full refund.
However, if you access or download the digital content within the 14-day period, you acknowledge that you are giving your express consent to begin receiving the content immediately and that you lose your right to cancel once you have accessed the content. This is in accordance with Regulation 37 of the Consumer Contracts Regulations 2013.
If you have not accessed any content and wish to cancel within 14 days of purchase, please contact us at hello@wildasthemoon.co.uk and we will arrange a full refund.
7. Your Responsibilities
By using our services, you agree to:
- Provide accurate and up-to-date information when registering or making a purchase
- Maintain the security of your account credentials and not share them with any other person
- Use our services and content in accordance with these Terms
- Notify us promptly at hello@wildasthemoon.co.uk if you become aware of any unauthorised use of your account
You are responsible for all activity that occurs under your account.
8. Intellectual Property and Trademarks
All content provided through our services, including but not limited to written materials, video, audio, guided practices, templates, workbooks, graphics, branding elements, and any other materials (collectively, “Content”) is the exclusive intellectual property of Wild as the Moon and is protected by copyright, trademark, and other intellectual property laws of England and Wales and international treaties.
Wild as the Moon™ and Wild Moon Portal™ are trademarks of Wild as the Moon. You may not use these marks, or any confusingly similar marks, without our prior written consent.
8.1 What You May Do
You may access and use the Content for your own personal use as part of your active membership or purchase.
8.2 What You Must Not Do
You must not, under any circumstances:
- Copy, reproduce, download, record, screenshot, or capture any Content for the purpose of sharing or distributing it to any third party
- Share, forward, publish, repost, or otherwise make any Content available to any person who has not purchased their own access
- Upload, post, or transmit any Content to any website, social media platform, file-sharing service, messaging application, or any other medium
- Use any Content in your own business, services, programmes, courses, coaching materials, or commercial offerings
- Reproduce, adapt, or create derivative works based on any Content
- Remove, alter, or obscure any copyright, trademark, or other proprietary notices within the Content
Any unauthorised use of the Content constitutes a breach of these Terms and may result in immediate termination of your access and legal action to protect our intellectual property.
9. Disclaimers
Our Content is provided for general informational, educational, and personal development purposes only. It does not constitute professional advice of any kind, including but not limited to medical, psychological, legal, financial, or business advice. You are solely responsible for any decisions or actions you take based on the Content.
While we take care to provide accurate and helpful information, we make no representations or warranties regarding the accuracy, completeness, or suitability of any Content for your particular circumstances. Results from using our services will vary and are not guaranteed.
The Content is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.
10. Limitation of Liability
To the fullest extent permitted by the laws of England and Wales, Wild as the Moon, its owner, and any associated parties shall not be liable for any indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with your use of our services, including but not limited to loss of data, loss of goodwill, loss of anticipated earnings, or any other intangible losses.
Our total liability to you for any claim arising from or related to these Terms or our services shall not exceed the total amount paid by you to Wild as the Moon in the twelve (12) months immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under the laws of England and Wales.
11. Indemnification
You agree to indemnify, defend, and hold harmless Wild as the Moon, its owner, and any associated parties from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to your use of our services, your breach of these Terms, or your violation of any rights of a third party.
12. Termination
We reserve the right to suspend or terminate your access to any of our services at any time if we reasonably believe you have breached these Terms, including but not limited to sharing content, sharing account access, or engaging in conduct that is harmful to our community or business.
Upon termination, your right to access the relevant Content is immediately revoked. Sections 8, 9, 10, 11, and 14 of these Terms shall survive any termination.
13. Communications
By purchasing or registering for any of our services, you consent to receiving communications from Wild as the Moon by email. These may include service updates, content notifications, and related information.
We may also send you marketing communications about our other services and offerings. You may opt out of marketing emails at any time by using the unsubscribe link provided in each email. Please note that opting out of marketing communications will not affect service-related messages necessary for the delivery of your membership or purchase.
We will handle your data in accordance with our Privacy Policy at https://wildasthemoon.co.uk/privacy-policy/.
14. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will notify you by email or through our website. Your continued use of our services following any changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you should discontinue use of our services.
16. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
17. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Wild as the Moon in relation to the services described herein and supersede all prior agreements, understandings, and arrangements between you and us, whether oral or written.
18. Contact Us
If you have any questions about these Terms, please contact us at:
Wild as the Moon Email: hello@wildasthemoon.co.uk Website: https://wildasthemoon.co.uk
Wild as the Moon Legacy Product Terms and Conditions
Please note: These terms and conditions apply to physical products purchased from Wild as the Moon prior to March 2026. We no longer sell physical products.
Last Updated: March 2026
Placing an Order
In order to keep you posted on your order, we need your email address. By registering and placing an order with us, you agreed to these terms and conditions and that we could use your email address for this purpose.
We only use your data in accordance with our Privacy Policy.
When you clicked “proceed to checkout” and “proceed to PayPal” you were taken to a payment screen where your purchase took place. You would have received a thank you email to confirm your purchase. If you did not receive this and cannot find it in your spam folder, please get in touch with us at hello@wildasthemoon.co.uk.
Intellectual Property and Trademark Protection
You are not permitted to copy or share any Wild as the Moon designs or artwork without express permission from us. Wild as the Moon owns the intellectual property rights in its website content and all artwork and services provided. You are not permitted to store, print, or display our website content for personal use or any part of our artwork for commercial purposes without our written permission.
Limitations of Liability
In no event shall Wild as the Moon, its owner, or any associated parties be liable to you with respect to the use of the website, its content, or the materials contained in or accessed through the website, including without limitation any damages caused by or resulting from reliance on any information from Wild as the Moon.
This includes any damages that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of God, communication failures, theft, destruction, fraud, or unauthorised access to Wild as the Moon records, programmes, or services.
Wild as the Moon shall not be liable for any indirect, special, incidental, consequential, punitive, or exemplary damages, including without limitation damages for loss of goodwill, lost profits, loss, theft, corruption of information, or the inability to use the website or any of its features. Your sole remedy is to cease use of the website.
Tarot Readings
Tarot readings are subject to interpretation and should not be taken as absolute. A tarot reading is never 100% accurate and is provided for entertainment purposes only. No guarantee can be given as to the accuracy of a reading.
A tarot reading does not replace professional medical, legal, or business opinion and advice. It will not force you to follow a particular course of action, nor attempt to exert any form of control over your free will and common sense.
The contents of a tarot reading are not legally binding. Any decisions made or actions taken by you as a result of a reading are your sole responsibility.
Wild as the Moon assumes no legal liability for any damages, losses, or other consequences of any client decisions, whether subsequent to or based on a tarot reading. Please use your own common sense and judgement. By booking a reading, you confirmed your complete understanding and acceptance of the above.
Refunds are not offered on tarot services provided.
Smoulder Sticks
The purchaser accepts that aromatherapy and herbal products are unsuitable for infants, children, breastfeeding women, during pregnancy, for those with serious or chronic diagnosed and undiagnosed medical issues or diseases, and for animals.
Wild as the Moon makes no medicinal claims for any of its products. We make no claim to treat or cure any health-related issue, whether physical, emotional, or psychological. Our products are not to be used instead of prescribed medications or medical advice, and are not to be used in conjunction with prescribed medications without guidance from your medical professional.
Wild as the Moon is not responsible for the misuse of the products we sell. Please do not make a purchase if you are suffering from any health-related, physical, emotional, psychological, or medical issue without first consulting your medical professional.
The purchaser is responsible for researching any ingredient within the products on this website and is responsible for their own health and safety.
Please ensure you have fully read and understood our guide to using your products. Always use with care and caution in a ventilated area and never leave unattended. Use with a heatproof bowl or dish to catch burning embers and ensure that your product is fully extinguished after use. If you experience any adverse reactions, discontinue use of the product.
Candles
Never leave a burning candle unattended. Keep out of reach of children and pets. Always leave at least 10cm between burning candles. Do not burn a candle on or near anything that can catch fire. Keep away from draughts and vibrations. Only burn on a heat-resistant surface. The container may become hot during use.
Trim the wick to 5mm before burning to avoid smoking. Keep the candle free of foreign materials such as matches or wick trimmings. Do not burn for more than four hours at a time. Extinguish when there is 5mm of wax remaining and do not relight.
Harmful to aquatic life with long-lasting effects avoid release to the environment. Dispose of contents and container at an approved disposal site in accordance with local regulations.
May cause an allergic skin reaction. If on skin, wash with soap and water. If skin irritation or rash occurs, seek medical advice.
Returns and Refunds
All products are handmade or made from natural materials, so no two items will be identical.
All wooden slice artwork pieces are made with natural, untreated wood and are subject to cracking, splitting, or damage over time. Wild as the Moon is not liable for natural wood movement or any damage subsequently caused.
Bespoke, customised, or personalised items are non-refundable as they cannot be resold.
Individual crystals or crystal sets may vary in size or colour as they are natural products.
Please inspect your goods thoroughly on delivery and notify us within 14 days of any issues or concerns. Returns requested within 14 days may receive a full refund or exchange. Returns are only accepted on faulty items. If you wish to return any item purchased, please repackage it to ensure it is returned in its original condition. You will receive a full refund of the original cost of the item once it has been safely returned to us.
Contacting Us About a Return
Please include your reference number or proof of purchase. Once your item is received and inspected, we will fully refund the price of any items that are damaged or not as listed. Alternatively, we can arrange for replacement goods within 14 days.
Please obtain proof of posting from your courier as we cannot take responsibility for items that go missing in transit.
We will refund you within 14 days of receiving the goods, should you not request a replacement.
We do not accept refunds on international orders.
Contact Us
If you have any questions about these legacy terms, please contact us at:
Wild as the Moon Email: hello@wildasthemoon.co.uk Website: https://wildasthemoon.co.uk