Privacy Policy - How we keep your data safe - Wild as the moon

We all like our privacy, and we’re not about to try and invade yours. At Wild as the Moon we have very little time for companies that sell customer data onto third parties. So in accordance to our privacy policy we will never sell or pass yours on.

Wild as the Moon Privacy Policy

Last Updated: March 2026

This Privacy Policy explains how Wild as the Moon (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you use our website at wildasthemoon.co.uk and our digital services, including the Wild Moon Portal, Zodiac Business Lab, and any other programmes or content we offer.

We respect your privacy and are committed to protecting your personal data. We will never sell your personal information to third parties.

Please read this Privacy Policy carefully. By using our website or accessing any of our services, you confirm that you have read and understood this Privacy Policy.

1. About Us

Wild as the Moon is operated by Gina, based in Kent, United Kingdom.

Data Controller: Wild as the Moon Email: hello@wildasthemoon.co.uk Website: https://wildasthemoon.co.uk

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Wild as the Moon is the data controller responsible for your personal data.

2. Information We Collect

We may collect and process the following categories of personal data:

2.1 Information You Provide to Us

  • Account and registration information: Your name and email address when you sign up for our services, subscribe to our mailing list, or create an account on any platform we use to deliver our services.
  • Communication data: Any messages, enquiries, or feedback you send to us by email, through our website, via social media, or through any other channel.
  • Community content: Any comments, reflections, or contributions you post within community spaces associated with our services.
  • Event and circle participation: Information you provide when registering for or attending our online events, circles, or workshops. Your email address may be used to share event schedules via Google Calendar.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical and usage information, including:

  • Technical data: Your IP address, browser type and version, time zone setting, operating system, and device information.
  • Usage data: Information about how you use our website, including pages visited, time spent on pages, navigation paths, and referring websites.
  • Cookie data: Information collected through cookies and similar technologies. Please see Section 8 of this policy for more detail.

2.3 Information From Third-Party Platforms

Our services are delivered through third-party platforms, including Ivorey. When you register for or access our services through these platforms, we may receive personal data from them, such as your name, email address, and details of your account activity. We encourage you to review the privacy policies of any third-party platforms you use in connection with our services.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To deliver our services: Providing you with access to the content, programmes, and community features you have registered for.
  • To communicate with you: Responding to your enquiries, sending service-related notifications, and providing updates about your membership or programme.
  • To send marketing communications: Keeping you informed about new content, programmes, events, and other offerings from Wild as the Moon, in accordance with your preferences. You can opt out of marketing emails at any time using the unsubscribe link in any email we send.
  • To improve our website and services: Analysing how our website and services are used so we can develop and improve them.
  • To moderate community spaces: Reviewing contributions to community features to ensure they comply with our community guidelines and Terms of Service.
  • To ensure security: Protecting our website and services against unauthorised access, fraud, and technical issues.
  • To comply with legal obligations: Where we are required by law to process your data.

Lawful Basis for Processing

Under the UK GDPR, we rely on the following lawful bases for processing your personal data:

  • Performance of a contract: Processing necessary to deliver the services you have registered for, as set out in our Terms of Service.
  • Legitimate interests: Processing necessary for our legitimate business interests, such as improving our services, understanding how our website is used, ensuring security, and managing our community, provided these interests are not overridden by your rights and freedoms.
  • Consent: Where you have given us specific consent to process your data, such as subscribing to our mailing list or opting in to marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
  • Legal obligation: Where we are required by law to process your data.

4. Marketing Communications

We may send you marketing communications if you have subscribed to our mailing list, registered for one of our services, or otherwise opted in to receiving marketing from us. Marketing communications may include information about new content, programmes, events, and other offerings from Wild as the Moon.

You can opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us at hello@wildasthemoon.co.uk. Opting out of marketing communications will not affect service-related messages necessary for the delivery of your membership or programme.

5. How We Share Your Information

We do not sell your personal data. We may share your information in the following limited circumstances:

  • Third-party service providers: We use third-party platforms and tools to deliver our services, host our website, manage our mailing list, and process data. These providers only have access to your personal data to the extent necessary to perform their services and are contractually obligated to protect your data. Our key service providers include Ivorey (course and membership delivery and email marketing), Google (Google Calendar, used to share event schedules with members using your email address), and our website hosting provider.
  • Community content: Any content you post within community features associated with our services may be visible to other members of that community. Please be mindful of the personal information you choose to share in these spaces.
  • Legal requirements: We may disclose your information where required by law, regulation, or legal process, or to protect our rights, property, or safety, or that of our users or the public.
  • Business transfers: In the event of a merger, acquisition, or transfer of assets, your personal data may be transferred as part of that transaction. We will notify you of any such change.

6. Advertising and Analytics

We use the Meta (Facebook) Pixel on our website to understand how visitors interact with our site and to show relevant content on Facebook and Instagram. The Meta Pixel collects data about your browsing activity on our website, which may be used for analytics and advertising purposes.

Your data collected through the Meta Pixel is processed by Meta in accordance with their privacy policy. You can manage your advertising preferences through your Facebook and Instagram account settings or by using the cookie preferences on our website.

We may also use other analytics tools to understand website usage and improve our services. Information collected through these tools is typically aggregated and does not personally identify you.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

For tax and regulatory purposes, we are required to retain basic information about our customers for seven years after they cease to be customers, in accordance with UK law.

When determining the appropriate retention period for other data, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, the purposes of processing, and applicable legal requirements.

When your data is no longer required, we will securely delete or anonymise it. In some circumstances, we may anonymise your personal data for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

8. Cookies

Our website uses cookies and similar technologies to improve your experience, analyse site usage, and support our marketing efforts.

Cookies are small text files placed on your device when you visit a website. They help us understand how our site is used and allow certain features to function properly.

We use the following types of cookies:

  • Essential cookies: Necessary for the basic operation of our website, such as maintaining your session when you log in.
  • Analytics cookies: Help us understand how visitors use our website so we can improve it. These cookies collect information in an aggregated form.
  • Advertising cookies: Used to deliver relevant advertisements and to measure the effectiveness of our marketing campaigns, including the Meta (Facebook) Pixel.

You can manage your cookie preferences through the cookie settings on our website or through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

For more information about cookies and how to manage them, visit https://www.allaboutcookies.org.

9. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. All personal information collected through our website is transmitted via securely encrypted SSL pages.

We restrict access to your personal data to those who have a legitimate business need to access it, and they are required to keep it confidential.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

If you become aware of any unauthorised access to your account, please notify us immediately at hello@wildasthemoon.co.uk.

10. Your Rights

Under the UK GDPR and the Data Protection Act 2018, you have the following rights in relation to your personal data:

  • Right of access: You have the right to request a copy of the personal data we hold about you.
  • Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
  • Right to erasure: You have the right to request that we delete your personal data in certain circumstances.
  • Right to restrict processing: You have the right to request that we limit the processing of your personal data in certain circumstances.
  • Right to data portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Right to object: You have the right to object to the processing of your personal data where we are relying on legitimate interests as our lawful basis, including objecting to direct marketing.
  • Right to withdraw consent: Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us at hello@wildasthemoon.co.uk. We will respond to your request within one month. In certain circumstances, we may extend this by a further two months, in which case we will notify you.

You will not normally be required to pay a fee to exercise your rights. However, we may charge a reasonable fee or refuse to comply with your request if it is clearly unfounded, repetitive, or excessive. We may need to request specific information from you to confirm your identity before processing your request.

11. Children’s Privacy

Our website and services are not intended for use by anyone under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information as soon as possible. If you believe that a child under 18 has provided personal data to us, please contact us at hello@wildasthemoon.co.uk.

12. Third-Party Links

Our website and services may contain links to third-party websites or services that are not operated by Wild as the Moon. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policy of any website you visit.

13. International Data Transfers

Your personal data is primarily stored and processed within the United Kingdom. Some of our third-party service providers may transfer or store data outside the UK. Where this occurs, we ensure that appropriate safeguards are in place in accordance with UK GDPR requirements, such as standard contractual clauses or adequacy decisions.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the “Last Updated” date at the top of this policy and, where appropriate, by email or through our website. Your continued use of our website and services following any changes constitutes your acceptance of the updated Privacy Policy.

15. Data Breach Notification

In the event of a personal data breach, we will follow the procedures required under the UK GDPR. Where a breach is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner’s Office (ICO) without undue delay and, where feasible, within 72 hours of becoming aware of the breach. Where a breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

We will document all personal data breaches, including the facts relating to the breach, its effects, and the remedial action taken, in accordance with Article 33 of the UK GDPR.

16. Complaints

If you are not satisfied with how we handle your personal data or wish to raise a concern, please contact us at hello@wildasthemoon.co.uk in the first instance. We would appreciate the opportunity to resolve any issue before you contact the supervisory authority.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office Website: https://ico.org.uk Telephone: 0303 123 1113

17. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Wild as the Moon Email: hello@wildasthemoon.co.uk Website: https://wildasthemoon.co.uk

 

 

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